LOCAL SHIPPING

-Shipping time is usually 3-5 Business Days.

All orders shipped to local governorates are delivered within 6-9 Business Days.

we ship to the below Egyptian Governorates.

-Zone 1 Shipping Rates: 60 Egyptian Pounds Within Cairo, Giza, Helwan & October

-Zone 2 Shipping Rates - 70 Egyptian Pounds (Alexandria)

-Zone 3 Shipping Rates - 75 Egyptian Pounds (Al Sharqia, Asyut, Beni Surf, Dakahlia, Damietta, Faiyum, Gharbia, Ismailia, Kafr El-Sheikh, Mine, Minutia, New Valley, Port Said, Qalyubia)

-Zone 4 Shipping Rates (Aswan - Luxor - Qena - Red Sea): 100 Egyptian Pounds.

*Please keep in mind that during SALE periods, this time can be a little longer.

INTERNATIONAL SHIPPING

Kindly Visit This Page For More Info On International Shipping

For shipping within Egypt, you may always check and try our product while the courier awaits you for 5-10 minutes. In case you no longer wish to have the product, you may return it after filling the return/refund form. Meanwhile you only pay the shipping fees assigned* (Not applied during sale period). 

We want you to be thrilled with your purchase. However, if you are not fully satisfied with your purchase, simply follow these steps for a refund or exchange:

Submit a return/refund form via Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.On sale period, any item ordered at a discounted price can not be exchanged or refunded.For non sale items, Exchanges/Returns are permitted within 7 days of your purchase.Go to:https://www.instagram.com/nesaaonline/ and send us a message with your order information to begin the return or exchange processYou can also email us on care@nesaaonline.com and send us an email with your order information tobegin the return or exchange processOnly Locally shipped orders are subject to Exchange or Refund (No refund/exchange on international orders)As a reminder, NESAA is not responsible for the return/exchange shipping fees.You may pass by our showroom at New Cairo to return the product; however, you will need to contact us on: +2 01002417175 to schedule an appointment prior passing by.https://www.nesaaonline.com/a/returnUse tabs to highlight unique features, sizing information, or other sales information.

-On sale period, any item ordered at a discounted price can not be exchanged or refunded.

-Open package option cannot be applied on sale items (Packages cannot be opened or tried)